Refund policy

At Crystal Cave Club, we want your experience to feel as magical as the designs themselves.

If for any reason your order isn't everything you hoped for, please reach out. We are here and we want to make it right.

Simply Cast a Note to us or send an email to hello@crystalcaveclub.com within 30 days of your purchase date, including your order number and a brief description of what happened. We will take care of you.

To keep your piece looking its most magical, please refer to the washing and care instructions on the product page.✨

This policy may be updated at any time. For the most current version please reach out to us directly at hello@crystalcaveclub.com